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Okanagan Falls Community Directory

All Categories Aboriginal Services Child Care Children's Services Crises Early Learning Family Services Health Services Immigrant Services Literacy Recreation Special Needs Education

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Program/Service	Organization	Phone	Email	Website	View Details
Aboriginal Child & Youth Wellness Program	Ooknakane Friendship Centre	250-328-8534			View
Adoption	Ministry for Children and Family Development	250-770-2200			View
ARC	ARC Programs Ltd.	250-763-2977 (Kelowna head office)			View
Autism Behaviour Intervention Program	ARC Programs Ltd.	250-763-2977 (Kelowna head office)			View
Autism Treatment Services	Okanagan Similkameen Neurological Society (OSNS) Child Development Centre	250-492-0295 ext. 112			View
Baby Talk	Penticton Health Centre	250-770-3434			View
BC Health Link	Speak to a Health Nurse	811			View
Breast Feeding Clinic	Penticton Health Centre	250-770-3434			View
Breast Feeding Support	Okanagan Breastfeeding Coation	Sheri 250-492-6516 Maggie 250-494-1110			View
Child and Family Worker	Okanagan Similkameen Neurological Society Child Develoment Centre	250-492-0295 ext 103			View
Child and Youth Mental Health	Ministry of Children and Family Development	250-485-6001			View
Child and Youth Special Needs	Ministry of Children and Family Development	250-770-7524			View
Child and Youth Special Needs	Ministry of Children and Family Development	250-295-7585			View
Child Care Subsidy Program	Child Care Resource and Referral/Ministry of Children and Family Development	250-492-2926			View
Child Health Clinic	Penticton Health Centre	250-770-3434			View
Child Protection and Family Support Services	Ministry of Children and Family Development	250-485-6001			View
Child Psychology and Family Support	Okanagan Similkameen Neurological Society Child Development Centre	250-492-0295 ext 103			View
Child Seat Information Line	ICBC and BCAA	1-877-247-5551			View
Child, Youth and Family Counselling	Penticton and District Community Resources Society	250-492-5814			View
Children Who Witness Abuse	South Okanagan Women in Need Society	250-493-4366			View
Children's Programs for Children with Complex Care Needs	Dragonfly Pond Respite Society	info@dragonflypondsociety.com			View
Children-in-Care, Resources	Ministry of Children and Family Development	250-485-6001			View
Children-in-Care, Resources	Ministry of Children and Family Development	250-485-6001			View
Community Kitchen	Penticton Boys and Girls Club	250-493-0512 ex. 119			View
Community Literacy Program	South Okanagan Community Literacy Program	250-492-4305 ex 3227			View
Community Literacy Program	South Okanagan Community Literacy Program	250-492-4305 ex 3244			View
Community Programs	South Okanagan Immigrant and Community Services	250-498-4900			View
Crisis Line		250-493-6622			View
Day Care	Child Care Resource and Referral	250-492-2926			View
Dental Services	Penticton Health Centre	250-770-3434			View
Emergency Shelter for Women and Their Children in a Crisis	Penticton Transition House	250-493-7233			View
English Language Programs	South Okanagan Immigrant and Community Services	250-498-4900			View
Family Drop In (part of the CAPC program)	Penticton Boys and Girls Club	250-493-0512 ex. 118			View
Family Get-Together for Families of Children with Complex Care Needs	Dragonfly Pond Respite Society	250-490-3305			View
Family Service Worker	Okanagan Similkameen Neurological Society Child Develoment Centre	250-492-0295 ext 120			View
Family Support Group	Mental Wellness Centre	250-488-9490			View
Family Support Program	South Okanagan Women in Need Society	250-493-4366			View
Fetal Alcohol Key Worker	Penticton and District Community Resources Society	250-487-3352			View
Food Bank		250-497-6919			View
Guardianship and Family Service	Ministry of Children and Family Development	250-485-6001			View

Selection Details

Program/Service Aboriginal Child & Youth Wellness Program Organization Ooknakane Friendship Centre Description A free service that aims to improve the quality of life of children and youth struggling with mental wellness concerns through delivery of holistically oriented supports and services. When Office Hours: Monday to Friday 8:30 am to 4:00 pm Where 146 Ellis St., Penticton For Who All aboriginal children and youth in the South Okanagan Contact Shannon Stewart Phone No 250-328-8534 Email reception@friendshipcentre.ca Website http://www.friendshipcentre.ca/youth.html

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Program/Service Adoption Organization Ministry for Children and Family Development Description Services to people who are interested in adopting children who are in the care of the Ministry for Children and Family Development When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where Services are accessed through the Penticton office with Service Workers meeting with families at their homes or in local office as needed. For Who Any adult can access information. Screening for adoptin is mandatory if application is given. Contact Barb Hanson-Creighton, Ann Norman Phone No 250-770-2200 Email Website

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Program/Service ARC Organization ARC Programs Ltd. Description Services to high risk youth and their families, working with children, youth, and families with special needs and risk factors. When Contact 250-763-2977 (Kelowna head office) for info Where In home or communities in the South Okanagan and Similkameen For Who Families with special needs and risk factors Contact Phone No 250-763-2977 (Kelowna head office) Email arcprograms@arcprograms.com Website http://www.arcprograms.com/

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Program/Service Autism Behaviour Intervention Program Organization ARC Programs Ltd. Description A progam designed to enhance the ability of children and youth with Autism Spectrum Disorder to function in their families, schools and communities. When Contact 250-763-2977 (Kelowna head office) for info Where In home or communities in the South Okanagan and Similkameen For Who Children from 6 to 18 diagnosed with autism spectrum disorders and their families/caregivers in South Okanagan communities Contact Phone No 250-763-2977 (Kelowna head office) Email arcprograms@arcprograms.com Website http://www.arcprograms.com/

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Program/Service Autism Treatment Services Organization Okanagan Similkameen Neurological Society (OSNS) Child Development Centre Description Individualized services to preschool & school aged children who are diagnosed with Autism Spectrum Disorders. A multidisciplinary team, which includes a Behaviour When As needed Where 103-550 Carmi Ave., Penticton For Who Infants, toddlers and preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Bonnie Lumley Phone No 250-492-0295 ext. 112 Email bonnie.lumley@osns.org Website http://www.osns.org/programs.php

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Program/Service Baby Talk Organization Penticton Health Centre Description Free drop-in. Information sessions for families with children under one year of age. Start anytime. No registration needed When Mondays, 1:30 to 2:30 Where 740 Carmi Ave., Penticton For Who Familes with children under one year of age Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/YourHealth/HavingABaby/Pages/Breastfeeding.aspx

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Program/Service BC Health Link Organization Speak to a Health Nurse Description Speak with a nurse regarding medical concerns. Dietitian also available on weekdays. Pharmacists available at night. When 24 hours a day, 7 days a week Where Anywhere in BC For Who Everyone Contact test testing dev Phone No 811 Email Website http://www.healthlinkbc.ca/

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Program/Service Breast Feeding Clinic Organization Penticton Health Centre Description Public Health Nurses are available to provide one-on-one consultation for women who are breastfeeding. Services include phone support, or in person either at the health When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where 740 Carmi Ave., Penticton For Who Breastfeeding moms and their children Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/YourHealth/HavingABaby/Pages/Breastfeeding.aspx

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Program/Service Breast Feeding Support Organization Okanagan Breastfeeding Coation Description Support for breastfeeding through information, advocacy and partnership. When Where For Who Breastfeeding Moms Contact Sheri Deveney or Maggie Ross Phone No Sheri 250-492-6516 Maggie 250-494-1110 Email info@okanaganbreastfeeding.org Website http://okanaganbreastfeeding.org/

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Program/Service Child and Family Worker Organization Okanagan Similkameen Neurological Society Child Develoment Centre Description Supports families with parenting questions and concerns, such as behaviours, social development, toilet training, etc., and runs a variety of groups & programs. When As needed Where Anywhere in the community (home, preschool, etc. or at the Centre 103-550 Carmi Ave. Penticton (based on family's needs/preferences) For Who Infants, toddlers and preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Alison Johnstone Phone No 250-492-0295 ext 103 Email alison.johnstone@osns.org Website http://www.osns.org/programs.php

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Program/Service Child and Youth Mental Health Organization Ministry of Children and Family Development Description Mental health services, including assessment and counselling. When Office Hours: Monday to Friday 8:30 to 12:00, 1:00 to 4:30. Closed holidays. Where 5917 Airport Street, Oliver For Who Children and youth up to 18 years old that have been screened as needing mental health services. The procedure to access these services is through Penticton Child and Youth Mental Health, 250-487-4422. The intake worker will take your information and a therapist will call you with an appointment if you or your child are eligible for services. See also South Okanagan Early Childhood Services Referral Form. Contact Phone No 250-485-6001 Email Website

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Program/Service Child and Youth Special Needs Organization Ministry of Children and Family Development Description Services to children and youth who have special needs, including respite and long-term care, and other supports When Office Hours: Monday to Friday 8:30 to 12:00, 1:00 to 4:30. Closed holidays. Where Services can be accessed through the Penticton office with a social worker meeting with families and children at their homes or in local office as needed. For Who Families with children, and children, up to 18 years old with speical needs Contact Robert Turgeon, Nancy Blumhagen, Charmaine Clements Phone No 250-770-7524 Email Website

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Program/Service Child and Youth Special Needs Organization Ministry of Children and Family Development Description Services to families who have children and youth with special needs including significant educational, medical/health and social/environmental needs. When Office Hours: Monday to Friday 8:30 to 12:00, 1:00 to 4:30. Closed holidays. Where 89 Kenley Ave., Princeton For Who Families who have children and/or youth with developmental challenges. Contact Phone No 250-295-7585 Email Website http://www.gov.bc.ca/mcf/

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Program/Service Child Care Subsidy Program Organization Child Care Resource and Referral/Ministry of Children and Family Development Description Subsidies to help pay for child care are available through the Ministry of Children and Family Development. Child Care Resource and Referral provides assistance with child care subsidy applications, including free printing services, access to phone and computer for subsidy related business and free faxing of child care subsidy documents. When Office Hours: Monday-Friday, 8:30am-4:30pm, Closed 12:30-1:30 every day, Closed all Stats Where 330 Ellis Street, Penticton For Who Families with children Contact Corinne Valleau Phone No 250-492-2926 Email cvalleau@pdcrs.com Website http://pentictonccrr.com/subsidy.aspx

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Program/Service Child Health Clinic Organization Penticton Health Centre Description Growth and development monitoring and immunizations provided to children 2 months to 2 years of age. When Office Hours: 8:30 to 4:30 Monday to Friday Where 740 Carmi Ave., Penticton For Who Infant and toddlers 2 months ot 2 years of age Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Location&loc=Penticton%20Health%20Centre&svc=&ploc=

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Program/Service Child Protection and Family Support Services Organization Ministry of Children and Family Development Description Assessing the concerns of the public regarding child abuse and neglect, guardianship of children that are in the care of the Ministry, family support services and referrals, youth supports, and community liaisons to enhance the well-being of children, youth and families. When Office Hours: Monday to Friday 8:30 to 12:00, 1:00 to 4:30. Closed holidays. After hours and holidays: 310-1234 Where 5917 Airport Street, Oliver For Who Families of children aged 0 to 18, any child/youth aged 0 to 18. Contact Laurie Avery, Team Leader, Intake Workers Alternate. After hours and holidays: 310-1234 Phone No 250-485-6001 Email Laurie.Avery@gov.bc.ca Website

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Program/Service Child Psychology and Family Support Organization Okanagan Similkameen Neurological Society Child Development Centre Description Assessment, counselling, and therapy to children and their social network to achieve positive development in cognition, emotion, health, and behaviour. A referral to the child psychologist is made when there are concerns about a child’s intellectual and/or social/emotional development. When As needed Where Anywhere in the community (home, preschool, etc. or at the Centre 103-550 Carmi Ave. Penticton (based on family's needs/preferences) For Who Preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Alison Johnstone Phone No 250-492-0295 ext 103 Email alison.johnstone@osns.org Website http://www.osns.org/programs.php

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Program/Service Child Seat Information Line Organization ICBC and BCAA Description Information on installing and using child car seats correctly When Monday to Friday Where Anywhere in BC For Who Families Contact Phone No 1-877-247-5551 Email Website http://www.bcaaroadsafety.com/child-passenger-safety/

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Program/Service Child, Youth and Family Counselling Organization Penticton and District Community Resources Society Description Individual, Couples, Child, Youth and Family Therapy; Mediation and Group Facilitation Services; and Individual, Business and Not For Profit Leadership Coaching. When Office hours:Monday to Friday, 8:00 am to 4:30 pm. Evenings and weekends upon request and availability.  Where 330 Ellis St., Penticton For Who Contact Phone No 250-492-5814 Email counselling@pdcrs.com Website http://www.pdcrscounselling.com/counselling.aspx

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Program/Service Children Who Witness Abuse Organization South Okanagan Women in Need Society Description An intervention program for children/youth ages 5-18 who have witnessed/experienced emotional, mental or physical abuse in their home. When As needed Where #218-246 Martin Street, Penticton For Who Children aged 5 to 18 Contact Phone No 250-493-4366 Email cwwaprog@telus.net Website

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Program/Service Children's Programs for Children with Complex Care Needs Organization Dragonfly Pond Respite Society Description Children along with their paretns or caregivers spend time playing and learning in a safe and welcoming environment. When Offered at various times throughout the year. Where Penticton For Who Families with children with complex care needs Contact 250-490-3305 Phone No info@dragonflypondsociety.com Email Website http://dragonflypondsociety.com/programs.html

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Program/Service Children-in-Care, Resources Organization Ministry of Children and Family Development Description Resources for thhe recruitment, maintaining and education of foster homes in the South Okanagan. Includes finding placement for children/youth in need of foster placements, including respite for families and full-time care. When Office Hours: Monday to Friday 8:30 to 12:00, 1:00 to 4:30. Closed holidays. Where 5917 Airport Street, Oliver For Who Anyone interested in wanting to know about the fostering system, becoming a foster parent, etc. Contact Hope Mendes Phone No 250-485-6001 Email Hope.Mendes@gov.bc.ca Website

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Program/Service Children-in-Care, Resources Organization Ministry of Children and Family Development Description Resources --- The recruitment, maintaining and education of foster homes in the South Okanagan. Includes finding placement for children/youth in need of foster When Office Hours: Monday to Friday 8:30 to 12:00, 1:00 to 4:30. Closed holidays. Where 5917 Airport Street, Oliver For Who Anyone interested in wanting to know about the fostering system, becoming a foster parent, etc. Contact Hope Mendes Phone No 250-485-6001 Email Hope.Mendes@gov.bc.ca Website

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Program/Service Community Kitchen Organization Penticton Boys and Girls Club Description A program teaching how to prepare nourishing family meals at a minimum cost. When Fridays from 9:00 to 1:00 Where 1295 Manitoba St., Penticton For Who Preference is given to families with children 0-6 and families-tobe. (registration required) Contact Janet Brown Phone No 250-493-0512 ex. 119 Email Website http://www.boysandgirlsclubs.ca/club_main.php?target=penticton

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Program/Service Community Literacy Program Organization South Okanagan Community Literacy Program Description Volunteer tutors are trained to work one-to-one with adults to improve their reading, writing, speaking, listening, or math skills. Free tutor training is available for new tutors. The program offers a learning program specific to each learner. When September to April Learners and tutors meet during the day, evenings or weekends Where Okanagan College, Penticton or various locations within communities For Who Adults 19 years of age or older and be able to carry on a conversation in English Contact Nancy Noble-Hearle Phone No 250-492-4305 ex 3227 Email nnhearle@okanagan.bc.ca Website

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Program/Service Community Literacy Program Organization South Okanagan Community Literacy Program Description Volunteer tutors are trained to work one-to-one with adults to improve their reading, writing, speaking, listening, or math skills. Free tutor training is available for new tutors. The program offers a learning program specific to each learner. When September to April Learners and tutors meet during the day, evenings or weekends Where Sonora Centre, Libraries, Open Door Work BC, Schools, Okanagan College For Who Adults 19 years of age or older and be able to carry on a conversation in English Contact Mary Kiviste Phone No 250-492-4305 ex 3244 Email mkiviste@okanagan.bc.ca Website

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Program/Service Community Programs Organization South Okanagan Immigrant and Community Services Description Mentoring, youth, senior and volunteer programs When Office Hours: Monday to Friday 9:00 to 4:30 Where 6239 Main St., Oliver For Who Permanent residents, naturalized citizens, refugees Contact Corinne Janow Phone No 250-498-4900 Email oliveroffice@soics.ca Website www.soics.ca

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Program/Service Crisis Line Organization Description 24-hour telephone support When Where For Who Contact Phone No 250-493-6622 Email Website

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Program/Service Day Care Organization Child Care Resource and Referral Description Information and referrals for parents; assistance with child care subsidy applications; support family homes and group centres with training and resources. When Office Hours: Monday-Friday, 8:30am-4:30pm, Closed 12:30-1:30 every day, Closed all Stats Where 330 Ellis Street, Penticton For Who Parents and child care providers Contact Corinne Valleau Phone No 250-492-2926 Email cvalleau@pdcrs.com Website http://pentictonccrr.com/home-services-for-families.aspx

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Program/Service Dental Services Organization Penticton Health Centre Description Dental staff focus dental services to children 0-6 years of age in various community settings (e.g.Health Centres, Child Development Centres, Community Agencies, Friendhship Centers, Schools). Services include risk assessments for dental decay, fluoride varnish clinics, school surveys, presentations targeting high-risk groups and vulnerable populations assisting with access to care, and preschool/daycare kits. Dental staff can be reached and appointments made at your local health center. When Office Hours: Monday-Friday, 8:30 am to 4:30 pm. Closed stat holidays. Where 740 Carmi, Penticton For Who Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/YourHealth/InfantsChildren/Pages/DentalHealth.aspx

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Program/Service Emergency Shelter for Women and Their Children in a Crisis Organization Penticton Transition House Description When Where Penticton For Who Women and their children in crisis Contact Phone No 250-493-7233 Email Website

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Program/Service English Language Programs Organization South Okanagan Immigrant and Community Services Description Speaking, Listening, reading and writing skills for everyday English. Workplace language skills, Canadian culture, community visits, guest speakers and holiday celebrations. When Monday to Friday during the day or evening Where 6239 Main St., Oliver For Who Permanent residents, naturalized citizens, refugees Contact Corinne Janow Phone No 250-498-4900 Email Website www.soics.ca

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Program/Service Family Drop In (part of the CAPC program) Organization Penticton Boys and Girls Club Description A free drop in program for parents to meet other parents while children play. Lunch provided. When Thursdays from 10:00 to 1:00 Where 1295 Manitoba St., Penticton For Who Everyone Contact Kelly Moog Phone No 250-493-0512 ex. 118 Email Website http://www.boysandgirlsclubs.ca/club_main.php?target=penticton

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Program/Service Family Get-Together for Families of Children with Complex Care Needs Organization Dragonfly Pond Respite Society Description A group of parents of children with a variety of disabilities and/or developmental delays, including Down Sydrome. Meal included at no charge. When Third Wednesday of every month from 5:00 to 7:00 pm Where The Club, 110-216 Hastings Ave., Penticton For Who Families with children from birth to 5 with comples care needs Contact Phone No 250-490-3305 Email info@dragonflypondsociety.com Website http://dragonflypondsociety.com/programs.html

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Program/Service Family Service Worker Organization Okanagan Similkameen Neurological Society Child Develoment Centre Description Acts as a resource and co-ordinator for families and professionals, and provides families with information regarding all aspects of your child’s development and involvement with OSNS. When As needed Where Anywhere in the community (home, preschool, etc. or at the Centre 103-550 Carmi Ave. Penticton (based on family's needs/preferences) For Who Infants, toddlers and preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Maryland Fiume Phone No 250-492-0295 ext 120 Email maryland.fiume@osns.org Website http://www.osns.org/programs.php

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Program/Service Family Support Group Organization Mental Wellness Centre Description Information and support for people with a family members with a mental illness. When Mondays at 12:00 Where Psychiatric Unit at the Penticton Regional Hospital For Who Familes with a member with a mental illness Contact Yvette Zwyssig Phone No 250-488-9490 Email yzwyssig@yahoo Website http://www.bcss.org

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Program/Service Family Support Program Organization South Okanagan Women in Need Society Description Assistance for abused women and their kids through parenting skills, community information and support When Where #218-246 Martin Street, Penticton For Who Contact Phone No 250-493-4366 Email Website http://www.sowins.com/

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Program/Service Fetal Alcohol Key Worker Organization Penticton and District Community Resources Society Description Assist families in understanding Fetal Alcohol Syndrome (FASD) and Complex Developmental Behavioural Conditions (CDBC) by providing information, support and advocacy When As needed Where 330 Ellis St., Penticton For Who Families of children and youth with confirmed or probable FASD or neurological condistions similar to FASD. Self-referrals are encouraged, however, referrals can be received from school and child care facility personnel, physicians, support workers, social workers, public health workers, psychologists, relatives, and other agencies if parents agree and sign a referral form. Contact Deena Swan Phone No 250-487-3352 Email dswann@pdcrs.com Website http://www.pdcrs.com/page.asp?PageID=108

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Program/Service Food Bank Organization Description Through OK Falls Community Church When Where For Who Contact Phone No 250-497-6919 Email Website

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Program/Service Guardianship and Family Service Organization Ministry of Children and Family Development Description Family support services for children in care When Office Hours: Monday to Friday, 8:30 to 4:30 except statutory holidays Where 5917 Airport Street, Oliver For Who Families in Penticton and Summerland who require longer term support to care for their child and/or youth. Children in care of the Ministry Contact Phone No 250-485-6001 Email Website http://www.gov.bc.ca/mcf/

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Program/Service Health Centre Organization Penticton Health Centre Description Community Health Centres offer a variety of services in one location.  When Office Hours: 8:30 to 4:30 Monday to Friday Where 740 Carmi Ave., Penticton For Who Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Location&loc=Penticton%20Health%20Centre&svc=&ploc=

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Program/Service Healthy Kids Program Organization Ministry of Employment and Income Assitance Description Helps low income families with the costs of basic dental care and prescription eyewear for their children. When Where For Who Dependent children under 19 years of age who receive Medical Services Plan (MSP) premium assistance through the Ministry of Health. Families approved for MSP premium assistance will be automatically signed up for the Program. Contact Phone No 1-800-663-7100 Email Website http://www.eia.gov.bc.ca/publicat/bcea/healthykids.htm

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Program/Service Help Line for Children Organization Government of BC Description Reporting child abuse When Mon to Fri 4:30 pm to 8:30 am, all day Sat, Sun and statutory holidays. Mon to Fri 8:30 to 4:30 call local district office or 1-8001-663-9122 Where For Who Contact Phone No 310-1234 Email Website

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Program/Service Hospital Organization Penticton Regional Hospital Description 24 hour emergency and trauma services, acute services, ambulatory and outpatient clinics, and diagnostic/paramedical services. When Where 550 Carmi Ave., Penticton For Who Contact Phone No 250-492-4000 Email Website http://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Location&loc=Penticton%20Regional%20Hospital&svc=&ploc=

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Program/Service Immunization Clinic Organization Penticton Health Centre Description Influenza, Haeminophilus Influenza Type B, Polio and Chickenpox. When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where 740 Carmi Ave., Penticton For Who Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/YourHealth/InfantsChildren/Pages/Immunization.aspx

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Program/Service Infant Development Program Organization Penticton Boys and Girls Club Description Serves children from birth to three years of age, who are risk for, or who already have a delay in development. When Where In most cases, services to families are offered within the family home, however office based support is also available. For Who Parents can contact the Program directly or be referred by a doctor, public health nurse or community professional. See South Okanagan Early Childhood Services Referral Form. Contact Amber Dearin Phone No 250-493-0512 Email Website http://www.boysandgirlsclubs.ca/club_detail.php?target=penticton&page=family

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Program/Service Integrated Family Develoment Progam Organization Description Family support and counselling for families, pareting support, community connections, counselling for chilren and youth 5 to 19 years old, sexual abuse counselling for children and youth 5 to 19 years old, parent-teen conflict, support for youth living independently or tranistioning to independence. When By appointment, Office Hours: 8:30 am to 4:30 pm, Monday to Friday Where 475 School Ave., Oliver, in the community, home visits For Who Children, youth and families who are experiencing problems and need to improve individual or family functioning. Individuals can self-refer or be referred by Ministry of Children and Family Development. Contact Lindsay Slobodzian, Centre Director Phone No 250-498-8844 Email oliver@boysandgirlsclubs Website www.boysandgirlsclubs.ca

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Program/Service Integrated Family Development Organization Penticton and District Community Resources Society and Okanagan Boys and Girls Club, Penticton Description A free service provided for children, youth and families who are experiencing problems and require assistance and support regarding family and youth issues. When As needed Where 330 Ellis St., Penticton For Who Individuals or families can self refer, or be referred by community agencies and by the Ministry of Children and Family Development. Referrals are screened for eligibility. Contact Carol Zumpano Janyce Forbes Phone No 250-487-3362 250-487-8395 Email Website http://www.pdcrs.com/page.asp?PageID=52

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Program/Service Kids Help Line Organization Description When Where For Who Contact Phone No 1-800-668-6868 Email Website

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Program/Service Kindergarten Organization Okanagan Falls Elementary Description Public school system When Monday to Fridays on school days Where 1141 Cedar St., Okanagan Falls For Who Children age 5 Contact Lisa McCall, Principal Phone No 250-497-5414 Email mccall@sd53.bc.ca Website http://www.sd53.bc.ca/OkanaganFallsElem/

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Program/Service Kinderplace Preschool Organization Okanagan Similkameen Neurological Society Child Develoment Centre Description An inclusive early intervention program, where children with and without special needs join together and learn in a social environment. The program is rich in play and social experiences, where all children are able to make choices, explore, participate, and learn. The staff are Certified Early Childhood Educators, including a Special Needs Educator. When Tues/Thurs, Wed/Fri, or Tues-Fri half day sessions, either 9:00 to 11:30 am or 1:00 to 3:30 pm from Sept to June Where 103-550 Carmi Ave., Penticton For Who Children aged 2 1/2 to 5 Contact Ginnie Weston Phone No 250-492-0295 ext 115 Email ginnie.weston@osns.org Website http://www.osns.org/programs.php

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Program/Service Library Organization Okanagan Falls Library Description Various Library Progams When Tues. 12:00 to 8:00 pm; Wed 10:00 to 4:00; Fri. 10:00 to 5:00; Sat 10:00 to 2:00 Where 101-850 Railway Lane, Okanagan Falls For Who Everyone Contact Phone No 250-497-5886 Email Website http://www.orl.bc.ca/branches/okanagan-falls

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Program/Service Literacy Now Organization Literacy Now Description Information about literacy related programs and about how literacy affects us all. We work with the community to identify gaps in literacy services, and to find ways to address these needs. Often, this means bringing together a variety of different organizations who can work together to get things done. Then we step away and let them do what they do best-although we’re ready to help solve problems that crop up along the way. When Operating from September to June Where Wherever needed in the South Okanagan and Keremeos/Hedley/Cawston areas For Who Infants and toddlers, young families, school age children, youth, adults and seniors. Contact Joan Chambers Phone No 250-462-0636 Email literacynowsos@gmail.com Website www.literacynowso-s.ca

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Program/Service Men's Counselling Program Organization South Okanagan Victim Assistance Society Description Support for men who have experienced childhood abuse, adult sexual abuse, relationship abuse When Monday to Thursday, 8:30 am to 4:30 pm, Fridays by appointment Where 204-304 Martin St., Penticton For Who Men who have experienced any form of abuse – physical, sexual, or emotional – at any time in their lives Contact Phone No 250-493-0800 or Toll Free 1-888-493-5355 Email Website http://www.sovas.ca/services/counselling/

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Program/Service Nobody's Perfect Organization Penticton Boys and Girls Club Description Parenting classes for parents and children ages 6 months to 5 years. Lunch, childcare, transportation provided When 6 week courses held twice a year Where 1295 Manitoba St., Penticton For Who Parents experiencing financial pressure, have low eduction and are young or isolated. Usually by referral or offered to existing clientelle. Contact Janet Brown Phone No 250-493-0512 ex. 119 Email Website http://www.boysandgirlsclubs.ca/club_detail.php?target=penticton&page=early

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Program/Service Nursing Support Organization Penticton Health Centre Description Public Health Nurses can offer support and referral to the right resources and information. When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where 740 Carmi Ave., Penticton For Who Contact Phone No 250-770-3434 Email Website

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Program/Service Occupational Therapy and Physiotherapy Organization Okanagan Similkameen Neurological Society (OSNS) Child Development Centre. Description Programs focus on assessment and facilitation of various skills that impact a child’s daily life, including: movement skills (i.e. crawling, walking, riding a bike, using scissors, etc.); Self-help skills (i.e. feeding, dressing, etc.); Visual-motor skills (i.e. drawing, writing, etc.); and Sensory processing abilities (i.e. ability to function in a busy preschool setting). When As needed Where 103-550 Carmi Ave., Penticton For Who Infants, toddlers and preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Jackie Duncan Phone No 250-492-0295 ext 110 Email jackie.duncan@osns.org Website http://www.osns.org/programs.php

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Program/Service Oliver Youth Centre Organization Boys and Girls Clubs, Oliver Description When Fridays and Saturdays from 6:00 to 10:00 pm Where Cadet Hangar, 5658 Cessna St., Oliver For Who Youth aged 12 to 18 Contact Sawn Voisin, Youth Worker Phone No 250-485-2452 or 250-498-8844 Email oliver_youth@boysandgirlsclubs.ca Website http://www.boysandgirlsclubs.ca/club_detail.php?target=oliver&page=early

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Program/Service One to One Reading Organization Literacy Now Description For children who have difficulty with reading and do not have a learning disability. These students are not eligible for funded learning assistance support. They struggle with When September to June Where Participating schools For Who Children in grades 1 to 5. Contact Joan Chambers Phone No 250-462-0636 Email literacynowsos@gmail.com Website www.literacynowso-s.ca

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Program/Service Parent Drop In (part of the CAPC program) Organization Penticton Boys and Girls Club Description Free drop in program for parents-to-be or parents of babies up to 6 months of age. Pre-natal information, support and supplements as well as lunch and childcare provided. When Wednesdays from 10:00 to 1:00 Where 1295 Manitoba St., Penticton For Who Contact Kelly Moog Phone No 250-493-0512 ex. 118 Email Website http://www.boysandgirlsclubs.ca/club_main.php?target=penticton

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Program/Service Parenting Programs Organization Boys and Girls Clubs, Oliver Description Education and group support for parents of preteens and teens. Receive support, increase knowledge and boost confidence as a parent. Builds on family strengths, offers When Offered twice per year. Next one is "Parents in the Know" starting October 2012 Where Oliver For Who Depending on program: parents/caregivers of yought 11+; parents/caregivers of children aged 7 to 12 Contact Lindsay Slobodzian, Centre Director Phone No 250-498--8844 Email oliver@boysandgirlsclubs.ca Website http://www.boysandgirlsclubs.ca/club_detail.php?target=oliver&page=early

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Program/Service Penticton Regional Hospital Organization Interior Health Description 24 hour emergency and trauma services, acute services, ambulatory and outpatient clinics, and diagnostic/paramedical services. When Where 550 Carmi Ave., Penticton For Who Everyone Contact Phone No 250-492-4000 Email Website http://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Location&loc=Penticton%20Regional%20Hospital&svc=&ploc=

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Program/Service Plain Language Workshops Organization Literacy Now Description Learn to use plain language to help your readers understand your message, ask fewer questions and make fewer mistakes. When 5 times a year Where Various locations throughout the South Okanagan and Similkameen For Who General public, business community, non-profit organizations and government agencies Contact Joan Chambers Phone No 250-462-0636 Email literacynowsos@gmail.com Website www.literacynowso-s.ca

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Program/Service Poison Control Organization Poisin Control Centre Description When Where For Who Contact Phone No 1-800-567-8911 Email Website http://dpic.org/

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Program/Service Positively Pregnant Organization Penticton Boys and Girls Club Description Free drop in program for pregnant women and their partners. Lunch provided. When Tuesdays from 10:00 to 1:00 Where 1295 Manitoba St., Penticton For Who Contact Kelly Moog Phone No 250-493-0512 ex. 118 Email Website http://www.boysandgirlsclubs.ca/club_detail.php?target=penticton&page=family

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Program/Service Post Partum Care Organization Penticton Health Centre Description Postpartum contact and assessment is provided to all new families in Interior Health. Further follow-up is available and provided as necessary by Public Health Nurses, or by referral to other appropriate services. When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where 740 Carmi Ave., Penticton For Who Families with babies Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Service&loc=Penticton%20Health%20Centre&svc=Postpartum%20Care&ploc=N/A

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Program/Service Pregnancy Support Organization Birthright Description Support for women and girls who are distressed and in crises during their pregnancies When Office Hours: Wednesdays and Fridays from 10:00 to 2:00 Where 200 Bennett Ave., Penticton For Who Any women regardless of age, race, creed, economic or marital status. Contact Lois Hutchison Phone No 250-492-4901 Email Website http://www.birthright.org/htmpages/services.htm

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Program/Service Prenatal Support Organization Penticton Health Centre Description Prenatal information and support available either on an induvidual basis or through group sessions. For the pregnant woman or family who need extra support during their pregnancy and post partum. When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where 740 Carmi Ave., Penticton For Who Expectant mothers and their partner Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Service&loc=Penticton%20Health%20Centre&svc=Prenatal%20Services&ploc=N/A

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Program/Service Preschools Organization Child Care Resource and Referral (CCRR), Penticton Description Quality child care referrals, resources and support to all parents and child care providers. When Office Hours: Monday-Friday, 8:30am-4:30pm, Closed 12:30-1:30 every day, Closed all Stats Where 330 Ellis Street, Penticton For Who Families with children up to 6 years old Contact Phone No 250-492-2926 Email Website http://pentictonccrr.com/home-services-for-families.aspx

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Program/Service Recreation Programs Organization Okanagan Falls Parks and Recreation Description Various programs for young children and families When Where 1141 Cedar St., Okanagan Falls For Who Everyone Contact Phone No 250-497-8188 Email info@okfalls.net Website http://www.okfalls.net/recreation_children.html

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Program/Service Respitality Organization Dragonfly Pond Respite Society Description A program that brings together community businesses to provide parents with children with complex care needs with supportive respite evenings. When Where Penticton For Who Parents with children from birth to 5 with comples care needs Contact Phone No 250-490-3305 Email info@dragonflypondsociety.com Website http://dragonflypondsociety.com/programs.html

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Program/Service School Age Care Organization Penticton Boys and Girls Club Description Programs offered include physical recreation, technology, the arts, personal growth and more. Snack provided. Fees apply. When 7:00 to 9:00 am, 2:30 to 6:00 pm on school days. Spring and Winter Breaks 7:00 am to 6:00 pm. Where 1295 Manitoba St., Penticton For Who Children aged 5 to 12 in Penticton Contact Westley Harbinson Phone No 250-493-0512 Email penticton@boysandgirlscslubs.ca Website http://www.boysandgirlsclubs.ca/club_main.php?target=penticton

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Program/Service Settlement Sevices Organization South Okanagan Immigrant and Community Services Description Information on child care subsidies, child tax benefits, understanding the Canadian school system, medical benefits, government programs and assistance, immigration and citizenship, finding services in the community, Canadian culture, etc. When Office Hours: Monday to Friday 9:00 to 4:30 Where 6239 Main St., Oliver For Who Permanent residents, naturalized citizens, refugees Contact Corinne Janow or Gurtej Kang Phone No 250-498-4900 Email oliveroffice@soics.ca Website

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Program/Service Settlement Worker in Schools Organization South Okanagan Immigrant and Community Services Description Collaboration with the School District Staff to assist school aged children and their families by helping children to adjust to school culture and provides parents with information and resources on settlement and immigration issues. This includes outreach to newly arrived families, settlement counselling, workshops and group activities related to settlement issues, and liaison with other service providers and community agencies. The objectives of the program include helping immigrant families successfully integrate into Canadian culture and community. When Office Hours: Monday to Friday 9:00 to 4:30 Where All schools in SD53 and South Okanagan Immigrant and Community Services Offices - 6239 Main St., Oliver For Who Permanent residents, naturalized citizens, refugees Contact Gurtej Kang Phone No 250-490-4900 Email oliveroffice@soics.ca Website www.soics.ca

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Program/Service Sexual Abuse Intervention Organization Penticton and District Community Resources Society Description Emotional support, counselling and education to individuals younger than 19 years of age, their families, and community groups who have been affected by sexual abuse. When As needed Where 330 Ellis St., Penticton For Who Referrals are accepted from individuals, families or from professionals. Contact Phone No 250-492-5814 Email Website http://www.pdcrs.com/page.asp?PageID=102

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Program/Service Sexual Health Clinic Organization Options for Sextal Health Description Confidential, unbiased, non-judgemental services. When Tues and Thurs, 6:00 to 8:00 pm Where 740 Carmi Ave., Penticton For Who All ages, all genders, all orientations Contact Phone No 1-800-739-7367 Email Website

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Program/Service Speech and Language Services Organization Penticton Health Centre. Description Community speech-language pathologists help families support the communication development of their children from birth to school entry. Services may include education, assessment, and intervention in a variety of settings. Support may occur individually or in groups. When Office Hours: Monday-Friday, 8:30am-4:30pm. Closed Stat Holidays Where 740 Carmi Ave., Penticton For Who Infants, toddlers and preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Phone No 250-770-3434 Email Website http://www.interiorhealth.ca/YourHealth/InfantsChildren/Pages/SpeechLanguage.aspx

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Program/Service Speech/Language Services Organization Okanagan Similkameen Neurological Society Child Develoment Centre Description Service to children who are referred for possible communication delays/disorders. Information is provided to caregivers concerning their child’s understanding use of language, as well as speech sounds. When As needed Where 103-550 Carmi Ave. Penticton For Who Infants, toddlers and preschool children. See South Okanagan Early Childhood Services Referral Form. Contact Margie Colclough Phone No 250-492-0295 ext 105 Email margie.colclough@osns.org Website http://www.osns.org/programs.php

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Program/Service StrongStart Organization Okanagan Falls Elementary Description A free drop in preschool program primarily focused on 0-5 year old children and their parent/caregivers. Younger siblings are also welcome!  When Monday to Friday on school days Where 1141 Cedar St., Okanagan Falls For Who Children up to 5 years old and their parents Contact Samantha James Phone No 250-497-5414 Email sjames@sd53.bc.ca Website http://www.sd53.bc.ca/strongstart/

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Program/Service Summer Fun - ECD Program Organization Okanagan Similkameen Neurological Society Child Develoment Centre Description A motor/language program for 3 and 4 year old children who would benefit from practising their preschool skills. When July 17-27/12 9:00 to 11:00 am or 1:00 to 3:00 pm Where 103-550 Carmi Ave., Penticton For Who Children who are invited from the Child Development Centre programs and waitlists are given first priority. Any extra spaces are filled from community partner clients and the communitiy at large. Contact Ginnie Weston or Alyson Lindsay Phone No 250-492-0295 Email Website http://www.osns.org/home.php

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Program/Service Sunshine Fund Organization South Okanagan Children's Charity Description Helps support families with children who have medical expenses and other needs. When Where 33 Carmi Ave., Penticton For Who Everyone. Applicants remain anonymous and requests are assessed to qualify for assistance. Contact Karen Davy Phone No 250-492-2800 Email info@southokanaganchildrenscharity.com Website http://www.southokanaganchildrenscharity.com/

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Program/Service Supported Child Development Organization Penticton and District Community Resources Society Description A free program that serves children from birth to age twelve, who have a developmental delay or disability and require extra support. A developmental delay or disability may affect physical, cognitive, communicative or social, emotional, behavioural development. When As needed Where 330 Ellis St., Penticton For Who Parents may contact SCDP directly or may be referred by community professionals including child care providers, infant development consultants, therapists, public health nurses, doctors, and social workers Contact Wendy Kenward Phone No 250-492-5864 Email wkenward@pdcrs.com Website http://www.pdcrs.com/page.asp?PageID=103

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Program/Service Transition House Organization South Okanagan Women in Need Society Description Provides shelter for up to 14 abused women and children, is staffed 24-hours per day and offers enhances security. Children’s program offers counselling and “fun” for kids from abusive homes. Family Support Program assists abused women and their children through parenting skills, community information and support. Child Who Witness Abuse groups assist children to develop safety plans and skills. Free clothing and household items. When As needed Where Penticton For Who Women and children experiencing abuse. Contact Phone No 250-493-4366 Email Website http://www.sowins.com/

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Program/Service Victim Assistance Program Organization South Okanagan Victim Assistance Society Description Free information, support and referral services to men, women and children who have experienced relationship violence, child sexual abuse, adult sexual abuse, historical sexual abuse/assault, stalking/harassment. When Monday to Thursday, 8:30 am to 4:30 pm, Fridays by appointment Where 204-304 Martin St., Penticton For Who Those who have experienced relationship violence, child sexual abuse, adult sexual abuse, historical sexual abuse/assault, stalking/harassment Contact Phone No 250-493-0800 or Toll Free 1-888-493-5355 Email Website http://www.sovas.ca/services/victim-assistance-2/

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Program/Service Volunteer Literacy Tutoring Program Organization Volunteer Literacy Tutoring Program Description Volunteer tutors are trained to work one-to-one with adults to improve their reading, writing, speaking, listening, or math skills. Free tutor training is available for new tutors. The program is free and flexible and offers a learning program specific to each learner. When Where Okanagan College, Penticton or at various locations within communities For Who Learners must be 19 years of age or older and able to carry on a conversation in English. Learners are self-referred. Contact Nancy Noble-Hearle Phone No 250-492-4305 ex. 3227 Email nnhearle@okanagan.b.ca Website

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Program/Service Women and Men in Crisis Organization Penticton and Area Women's Centre Description Support, referral & advocacy; information on food, housing, clothing, support groups, education, employment, parenting, health & pregnancy; law advocacy for people on low incomes; community outreach. When Regular Drop - In Hours 1pm – 4pm on Monday thru Thursday Where #209-304 Martin Street, Penticton For Who Women and men in crisis Contact Phone No 250-493-6822  toll-free:  1-866-493-6822  Email Website http://www.pawc.ca/

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Program/Service Women's Counselling Program Organization South Okanagan Victim Assistance Society Description Support for women who have experienced childhood abuse, adult sexual abuse, relationahip abuse When Monday to Thursday, 8:30 am to 4:30 pm, Fridays by appointment Where 204-304 Martin St., Penticton For Who Women who have experienced any form of abuse – physical, sexual, or emotional – at any time in their lives. Contact Phone No 250-493-0800 or Toll Free 1-888-493-5355 Email Website http://www.sovas.ca/services/counselling/

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